At we only supply new brand name batteries made by the manufacturer of your laptop. So you can be absolutely certain that they will fit and work just like the original part. No clones. No compatibles. Just first class quality products and peace of mind.

Delivery, Returns & Cancellation

Guarantee & Warranty

All the products on our website are branded originals and come with a 1-Year Manufacturer's Warranty against manufacturer's defects from the date of purchase.

Returning Items

We operate a Back to Base returns policy. If you wish to return an item for any reason, please follow the steps below:

  1. Send an email to •, quoting your order reference number (eg PUP12345), the reason you wish to return the item and whether your require a replacement or a refund.
  2. Our Customer Services will then email you with a Returned Merchandise Authorisation (RMA) number.
  3. Please send the item back to us with the RMA number clearly written on the outer packaging to the following address:

    OriginalBatteries Returns
    2 Prince Georges Road Colliers Wood London, UK SW19 2PX

  4. Once we have received the item from you, we will raise a credit and refund you.

Order Cancellation

You have the right to cancel the contract for the purchase of any item within 7 working days of delivery. This applies to all our products.

For your protection we recommend you use a recorded delivery service. Please note that you are responsible for the costs of delivering and returning the goods back to us. We will refund the purchase price to you once we receive the item. Returned items must be received in good condition and in their original packaging.

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